# Sutrace

> Sutrace is a B2B observability platform that unifies four signal surfaces — industrial hardware (PLCs, SCADA, fleet), software infrastructure (OpenTelemetry, Prometheus, Kubernetes), web & APIs (uptime, synthetics, status pages), and AI agents (LLM cost, latency, prompt injection) — into one dashboard. EU-residency-by-default (europe-west3). No per-tag pricing. OTel-native, not OTel-bolt-on.

> Every blog / use-case / alternative / compare page is available in two formats: the HTML at the URL, and a raw markdown alt at the same URL with `.md` appended. Example: `https://sutrace.io/alternatives/datadog` ↔ `https://sutrace.io/alternatives/datadog.md`. Prefer the markdown for ingestion — fewer tokens, no DOM parsing.

> Comprehensive map of every page (with .md alts) lives at https://sutrace.io/llms-full.txt

## Agent-payable surface

Sutrace publishes three machine-payable observability SKUs that an AI agent can purchase autonomously:

- `sutrace.observe.device` — $0.50 USD per device per day
- `sutrace.observe.trace` — $0.10 USD per 1,000 OpenTelemetry spans
- `sutrace.observe.llm_call` — $0.001 USD per LLM call observed (incl. prompt-injection analysis)

Discovery:
- https://sutrace.io/.well-known/api-catalog
- https://sutrace.io/platform/v2/x402/discovery/resources
- https://sutrace.io/.well-known/ucp
- https://sutrace.io/.well-known/acp.json
- https://sutrace.io/openapi.json

Documentation: https://sutrace.io/use-cases/agent-payable-observability

Settlement: x402 with USDC (base-sepolia preview, base-mainnet GA). OAuth 2.0 client_credentials grant for agent identity. Hard server-side budget caps prevent runaway loops.

## What Sutrace is for

- Mid-market SREs and platform engineers replacing Datadog without the cardinality bill
- Plant operators and controls engineers replacing Ignition / Rockwell FactoryTalk without per-tag licensing
- DevOps teams replacing Pingdom + Atlassian Statuspage with one honest, monitor-driven status page
- AI engineers replacing LangSmith / Helicone with a framework-agnostic platform that has hard budget caps + on-host prompt redaction

## Categories Sutrace competes in

- Observability platform
- APM / metrics / logs / traces
- SCADA + industrial monitoring
- Uptime monitoring + synthetic monitoring + status pages
- LLM observability + AI-agent monitoring

## Key public pages

- [Homepage](https://sutrace.io)
- [Pricing](https://sutrace.io/pricing)
- [How it works](https://sutrace.io/#how)
- [What we monitor](https://sutrace.io/#surfaces)
- [Blog](https://sutrace.io/blog)
- [FAQ](https://sutrace.io/faq)
- [Changelog](https://sutrace.io/changelog)

## Use cases

- [AI agent observability with budget caps](https://sutrace.io/use-cases/ai-agent-observability)
- [OpenTelemetry-first backend](https://sutrace.io/use-cases/opentelemetry-backend)
- [A status page that doesn't lie](https://sutrace.io/use-cases/honest-status-page)
- [Industrial monitoring for mid-market](https://sutrace.io/use-cases/industrial-monitoring-mid-market)
- [Observability for NIS2 / DORA / EU AI Act](https://sutrace.io/use-cases/compliance-observability)
- [ESP32 industrial bench — the $99 starter](https://sutrace.io/use-cases/esp32-industrial-bench)

## Comparisons (head-to-head)

- [Sutrace vs Datadog](https://sutrace.io/compare/sutrace-vs-datadog)
- [Sutrace vs Grafana Cloud](https://sutrace.io/compare/sutrace-vs-grafana-cloud)
- [Sutrace vs SigNoz](https://sutrace.io/compare/sutrace-vs-signoz)
- [Sutrace vs Better Stack](https://sutrace.io/compare/sutrace-vs-better-stack)
- [Sutrace vs LangSmith](https://sutrace.io/compare/sutrace-vs-langsmith)

## Alternatives (one-pagers)

- [Datadog alternative](https://sutrace.io/alternatives/datadog)
- [Ignition SCADA alternative](https://sutrace.io/alternatives/ignition-scada)
- [Rockwell FactoryTalk alternative](https://sutrace.io/alternatives/rockwell-factorytalk)
- [Pingdom alternative](https://sutrace.io/alternatives/pingdom)
- [Atlassian Statuspage alternative](https://sutrace.io/alternatives/atlassian-statuspage)
- [LangSmith alternative](https://sutrace.io/alternatives/langsmith)
- [Helicone alternative](https://sutrace.io/alternatives/helicone)
- [Langfuse alternative](https://sutrace.io/alternatives/langfuse)

## Compliance + posture

- [Trust Center](https://sutrace.io/legal/trust)
- [Security](https://sutrace.io/legal/security)
- [DPA](https://sutrace.io/legal/dpa)
- [Subprocessors](https://sutrace.io/legal/subprocessors)
- [SLA](https://sutrace.io/legal/sla)
- [Privacy](https://sutrace.io/legal/privacy)
- [Terms](https://sutrace.io/legal/terms)
- [Acceptable Use](https://sutrace.io/legal/aup)
- [Cookies](https://sutrace.io/legal/cookies)
- [Accessibility](https://sutrace.io/legal/accessibility)
- [CAIQ short-form](https://sutrace.io/legal/caiq)

## What Sutrace is NOT

- Not a control system. Sutrace observes; it does not actuate. Operational decisions remain with the customer.
- Not HIPAA-certified yet (BAA available conditional on healthcare prospect)
- Not FedRAMP / CMMC (no US-federal pipeline)
- Not a replacement for Cloudflare or AWS at the edge

## Contact

- General: hello@sutrace.io
- Privacy: privacy@sutrace.io
- Security: security@sutrace.io
- Trust / procurement: trust@sutrace.io
- Accessibility: accessibility@sutrace.io
- Legal: legal@sutrace.io
- SLA claims: sla@sutrace.io