Terms of service
What we promise.
Last updated 2026-04-22
What you can do
Use Sutrace to monitor anything you have authorisation to monitor. Build on top via the API. Export your data anytime.
What you can't do
Resell access, attempt to disrupt the service for other customers, attempt to defeat App Check or rate limits.
Uptime
Free has no SLA. Team has 99.9% monthly uptime. Scale plans negotiate this in writing.
Termination
You can cancel any time, instantly. We can terminate for breach of the above with notice. Either way your data is exportable for 30 days.
Liability
Capped at 12 months of fees paid. Operational decisions remain yours; Sutrace is observability, not control.